User-Centered Design Principle
A seminar called “User-Centered Design Principles: Users and Usability” was held by the Hong Kong Design Centre on 25 August 2009. Dr. Jon Dodd, the speaker of the seminar, gave a very inspiring...
View ArticleHow should you choose a suitable business solution to automate your business?
For small and medium sized enterprises, choosing a suitable business solution to automate and expand their businesses is always a hard call. Using the traditional text editing software to issue orders...
View ArticleDoes CRM really help? Different answers to different people.
CRM, the abbreviation of Customer Relationship Management, has been a buzzword for a decade and has become an old term now. While it is treated as commonplace as ERP (Enterprise Resources Planning),...
View ArticleYour Success is Our Success!
Running an exhibition is indeed a good opportunity for us to listen to opinions from the public, no matter if they are potential customers or not. I could never imagine I would have the chance to learn...
View ArticleThe Magic of iPhone 4
Perhaps MBA students should take this as one of their case studies, or perhaps some talents in producing copycats should stop what they are doing and think about it: The Power of Branding. Undoubtedly,...
View ArticleAny better way to acquire new customers?
The experience from a meeting last week really gives me an opportunity to share and discuss the “appropriate” ways to acquire new customers with you. My adventure started when my marketing lady and I...
View ArticleWhy Excel won’t be the solution to keep your customer data
In the last article “Does CRM really help? Different answers to different people”, I tried to speculate why SMEs, particularly from Hong Kong and Asian countries, are still skeptical of whether CRM can...
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